Legal

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 2026

1. Introduction

EBCG (Ex Banker Consulting Group) ("we", "our", or "us") operates the website ebcg.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out a contact or consultation form
  • Send us an email
  • Call or WhatsApp us
  • Interact with our website

Information collected may include:

  • Name and contact information (email, phone, address)
  • Financial information (income, loan requirements, credit profile)
  • Professional information (business type, industry, role)
  • Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide consultations
  • Assess your financial needs and match you with appropriate services
  • Connect you with our partner lenders and financial institutions
  • Maintain communication regarding your ongoing engagements
  • Improve our website and services
  • Comply with legal and regulatory requirements

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We may share your information with:

  • Partner Lenders: To facilitate loan applications and financial services
  • Service Providers: Who assist us in delivering our services
  • Legal Requirements: When required by law or to protect our legal interests

We do not sell your personal information to third parties for marketing purposes.

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt-out of communications from us
  • Request a copy of your information in a portable format

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be processed and stored in India or other countries where we maintain operations. By using our services, you consent to the transfer of your information outside your country of residence.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

12. Compliance

Our Privacy Policy is designed to comply with:

  • Information Technology Act, 2000 (IT Act)
  • Information Technology Rules, 2000
  • Reserve Bank of India (RBI) guidelines on data protection
  • Industry best practices for financial services

This Privacy Policy is effective as of January 2026 and applies to all users of our website and services.