Introduction
Ex Banker Consulting Group ("EBCG", "we", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights regarding that information.
Information We Collect
When you contact us through our website forms, phone, WhatsApp, or email, we may collect:
- Name, email address, and phone number
- Details about your loan or financing requirements
- Financial information necessary for loan application preparation (only with your explicit consent)
- Technical data such as IP address and browser type (via standard web server logs)
How We Use Your Information
We use collected information solely to:
- Respond to your enquiries and provide loan consulting services
- Prepare and submit loan applications to partner banks and NBFCs on your behalf
- Communicate updates on your application status
- Improve our website and service offerings
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Sharing
We share your information only with partner financial institutions as required to process your loan application, and with service providers (such as Formspree for form processing) who assist in operating our website. All third parties are bound by confidentiality obligations.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at our contact page. We will respond within 30 days.
Cookies
Our website does not currently use tracking cookies. If this changes, we will update this policy accordingly.
Contact
For privacy-related questions, contact us via our contact form or WhatsApp at +91 98765 43210.